Service & Support

At TGI, support in the usage of the data that we provide is as important as the data itself.

To ensure that clients derive maximum value from the data, we provide industry-leading training and dedicated client service at no additional charge.

Training

We provide free training that is tailored to your needs. If you would like to arrange training at your office, please contact us

Client service

• Subscribing companies receive the support of our dedicated client-service team. Our support executives have worked throughout the media and brand industries and have extensive experience and expert knowledge.

Questionnaire changes

• TGI welcomes client proposals for additions to or deletions from its questionnaires. The online questionnaire suggestions facility makes it easy to suggest possible changes. See the client section of this website for details.